Thanks for contacting RiceTheme support!

In the interest of efficiency. please be as specific as possible when starting a new ticket, it really helps us get to the root of your problem when you provide a link to your site, a screenshot of your error message, some code for us to look at as an attachment - or preferably all of the above!

Our working hours (GMT + 7)  
Monday-Friday: 8.00 a.m - 5.00 p.m
Saturday, Sunday - Closed

We look forward to assisting you with your problem.

Kevin, RiceTheme